Arrivals & Departures

We are committed to ensuring not only that your flight is pleasant, but also that the entire process from the moment of entering the airport is hassle-free and effortless. Therefore, our dedicated check-in counters number 16, 17, 18 and 19 are open 3 hours prior to departure and close 60 minutes prior to departure, giving you ample time to check-in.
For more information on assistance for first time travelers and passengers requiring special support, please contact +94 (0)773 865 312.

Emergency Contact Numbers



Jakarta Airport Tax

Jakarta Airport Tax amounting to approximately IDR 150,000 or USD 20 is to be paid at Jakarta Departure Terminal (Not included in air fare).